Optician I: Patient-Focused Eyewear Specialist

Keplr Vision; Lexington (KY); On-site; USD 32,000 - 48,000; Full time

Job summary

Keplr Vision in Lexington, KY is seeking an Optician I to ensure patients receive high-quality care. Responsibilities include reviewing prescriptions, educating patients on lens options, assisting with frame selection, and processing eyewear orders with attention to insurance benefits.

The ideal candidate has 0–3 years of experience, strong customer service, and a professional demeanor. Training is provided, and you will work in a fast-paced office that values accuracy, sales goals, and

Qualifications

• 0–3 years of experience in optical retail or related field.
• Optical experience is preferred but training will be provided.
• Excellent customer service and presentation required.

Responsibilities

• Review Physician’s prescriptions and orders based on medical charts.
• Educate patients on corrective lens options and help them choose based on medical needs and lifestyle.
• Provide honest but compassionate feedback about frame aesthetics.
• Achieve sales goals and quotas as determined by office staff while attending to patients’ needs.
• Manage inventory of frames and contact lenses to ensure product variety and satisfaction.
• Communicate with physician with questions or concerns about prescriptions and eye-related issues.
• Perform adjustments and repairs of eyewear.
• Place optical orders with a general understanding of insurance benefits.

Skills

Customer service

Organizational skills

Multitasking

Coachable/open to feedback

Phone etiquette

Job description

Keplr Vision in Lexington, KY is seeking an Optician I to ensure patients receive high-quality care. Responsibilities include reviewing prescriptions, educating patients on lens options, assisting with frame selection, and processing eyewear orders with attention to insurance benefits.

The ideal candidate has 0–3 years of experience, strong customer service, and a professional demeanor. Training is provided, and you will work in a fast-paced office that values accuracy, sales goals, and