Optical Technician: Patient-Focused Eyewear & Fit Expert

EyeCare Associates, Inc.; Montgomery (AL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Full benefits package

401k + employer matching

PTO and holidays

Paid maternity leave

Competitive base pay

Employee discounts

Job summary

EyeCare Associates, Inc. seeks an Optical Technician to dispense and fit glasses and contacts from optometrist prescriptions. You will support the Total Patient Experience while maximizing retail sales and assisting patients with eyewear choices.

You will measure, educate on lens options, and operate lensometry equipment. The role requires high school diploma or GED and experience in medical office settings; ABO/NCLE certifications are preferred.

Qualifications

• Previous medical office experience preferred; ophthalmic experience strongly preferred.
• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
• Favorable result on background check as required by state
• Must be able to provide proof of identity and right to work in the United States

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Determine patient wants and needs and selling to exceed their expectations
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
• Able to operate the auto-lensometer and manual lensometer
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs
• Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
• Dispense patient orders and repair and adjust patient frames
• Dispense all glasses and/or contact lens orders using current process

Skills

Customer service

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

EyeCare Associates, Inc. seeks an Optical Technician to dispense and fit glasses and contacts from optometrist prescriptions. You will support the Total Patient Experience while maximizing retail sales and assisting patients with eyewear choices.

You will measure, educate on lens options, and operate lensometry equipment. The role requires high school diploma or GED and experience in medical office settings; ABO/NCLE certifications are preferred.