Optical Technician & Frame Sales Specialist

EyeCare Partners; Tucson (AZ); On-site; USD 36,000 - 58,000; Full time

Benefits offered by this job

Full benefits

401k matching

PTO and holidays

Maternity leave

Competitive pay

Employee discounts

Job summary

EyeCare Partners is seeking an Optical Technician to dispense and fit glasses and contacts, working from prescriptions written by Optometrists and Ophthalmologists. You will help patients select frames, measure accurately, and operate lensometers as part of a team delivering a world-class Total Patient Experience.

The position requires high school diploma or GED, with ophthalmic experience preferred and ABO/ABOC and NCLE certifications optional but advantageous.

Qualifications

• High school diploma or GED required.
• Previous medical office experience preferred; ophthalmic experience strongly preferred.
• Minimum of 1 year in a position interacting with customers/patients.
• ABO/ABOC and NCLE certifications preferred, but not required.

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support.
• Determine patients' wants and needs and sell to exceed their expectations.
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions.
• Operate the auto-lensometer and manual lensometer.
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs.
• Dispense patient orders and repair and adjust patient frames.
• Dispense all glasses and/or contact lens orders in E360.
• Maintain frame inventory and keep area clean and well-presented.

Skills

Communication

Interpersonal skills

Reading insurance forms

Attention to detail

HIPAA compliance

Education

High school diploma or GED

ABO/ABOC and NCLE certifications (or pending)

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

EyeCare Partners is seeking an Optical Technician to dispense and fit glasses and contacts, working from prescriptions written by Optometrists and Ophthalmologists. You will help patients select frames, measure accurately, and operate lensometers as part of a team delivering a world-class Total Patient Experience.

The position requires high school diploma or GED, with ophthalmic experience preferred and ABO/ABOC and NCLE certifications optional but advantageous.