Optical Technician — Frames, Lenses & Patient Care

EyeCare Partners; Middletown (NJ); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Benefits package

401k matching

PTO and holidays

Maternity leave

Competitive pay

Employee discounts

Job summary

EyeCare Partners seeks an Optical Technician to deliver a world-class Total Patient Experience, maximizing retail sales while supporting patients' medical needs.

Dispensing glasses and contacts, fitting prescriptions, and coordinating frames with measurements are core duties. ABO/NCLE certifications are preferred but not required; strong customer service and ophthalmic experience are valued. This role involves office-based work with potential travel between locations.

Qualifications

• Minimum 1 year in a position interacting with customers/patients.
• Previous medical office experience preferred; ophthalmic experience strongly preferred.
• Favorable result on background check as required by state.
• Must be able to provide proof of identity and right to work in the United States.

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support.
• Determine patient wants and needs and selling to exceed their expectations.
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions.
• Able to operate the auto-lensometer and manual lensometer.
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs.
• Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt.
• Dispense patient orders and repair and adjust patient frames.
• Dispense all glasses and/or contact lens orders using current process

Skills

Customer service

Ophthalmic experience

Medical office experience

Background check

Education

High school diploma or GED

Tools

Excel

Word

PowerPoint

Outlook

Job description

EyeCare Partners seeks an Optical Technician to deliver a world-class Total Patient Experience, maximizing retail sales while supporting patients' medical needs.

Dispensing glasses and contacts, fitting prescriptions, and coordinating frames with measurements are core duties. ABO/NCLE certifications are preferred but not required; strong customer service and ophthalmic experience are valued. This role involves office-based work with potential travel between locations.