Optical Technician - Frame Fitting, Lenses & Patient Care

EyeCare Partners; Hueytown (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

EyeCare Partners seeks an Optical Technician to dispense and fit glasses and contacts from Optometrists/Ophthalmologists, ensuring a world-class Total Patient Experience. You will connect patient needs with the available eyewear goods and services.

You will assist in frame selection, operate lensometers, and educate on lenses, coatings, and frames to suit patient needs. A high school diploma and 1 year of customer-facing experience are required; ABO/NCLE preferred.

Qualifications

• Minimum 1 year in a position interacting with customers/patients
• Background check as required by state
• Must be able to provide proof of identity and right to work in the United States
• ABO and NCLE certifications preferred but not required

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Determine patient wants and needs and selling to exceed their expectations
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
• Able to operate the auto-lensometer and manual lensometer
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs
• Dispense patient orders and repair and adjust patient frames
• Dispense all glasses and/or contact lens orders using current process

Skills

Customer service

Ophthalmic knowledge

Communication skills

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

EyeCare Partners seeks an Optical Technician to dispense and fit glasses and contacts from Optometrists/Ophthalmologists, ensuring a world-class Total Patient Experience. You will connect patient needs with the available eyewear goods and services.

You will assist in frame selection, operate lensometers, and educate on lenses, coatings, and frames to suit patient needs. A high school diploma and 1 year of customer-facing experience are required; ABO/NCLE preferred.