Optical Technician — Frames, Lenses & Patient Experience

EyeCare Partners; Braselton (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

EyeCare Partners is seeking an Optical Technician to support patients’ medical and eyewear needs in a clinic setting. You will dispense and fit glasses and contacts based on ophthalmic prescriptions, while aligning frame choices with patient preferences.

Candidates should have a background in medical office environments and be comfortable using standard office software. The role emphasizes accuracy, patient care, and team collaboration in a fast-paced practice.

Qualifications

• Previous medical office experience preferred; ophthalmic experience strongly preferred.
• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience.
• Favorable result on background check as required by state.
• Must be able to provide proof of identity and right to work in the United States.

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support.
• Determine patient wants and needs and selling to exceed their expectations.
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions.
• Able to operate the auto-lensometer and manual lensometer.
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs.
• Dispense patient orders and repair and adjust patient frames.
• Dispense all glasses and/or contact lens orders using current process.

Skills

Customer service

Medical office experience

Ophthalmic experience

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

EyeCare Partners is seeking an Optical Technician to support patients’ medical and eyewear needs in a clinic setting. You will dispense and fit glasses and contacts based on ophthalmic prescriptions, while aligning frame choices with patient preferences.

Candidates should have a background in medical office environments and be comfortable using standard office software. The role emphasizes accuracy, patient care, and team collaboration in a fast-paced practice.