Optical Sales & Frame Fitting Specialist

EyeCare Associates, Inc.; Hueytown (AL); On-site; USD 32,000 - 52,000; Full time

Job summary

EyeCare Partners is seeking an Optical Technician to support our patients by dispensing and fitting glasses and contacts from ophthalmic prescriptions. The role emphasizes maximizing the Total Patient Experience while aligning with medical needs.

The position requires assisting patients in selecting frames, performing lensometry, and educating on lenses and coatings to meet individual needs. Strong customer interaction and accuracy are essential.

Qualifications

• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience.
• Favorable background check as required by state.
• Must be able to provide proof of identity and right to work in the United States.

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support.
• Determine patient wants and needs and sell to exceed their expectations.
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions.
• Able to operate the auto-lensometer and manual lensometer.
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs.
• Collect measurements such as bridge, eye size, temple length, segment heights, vertex distance, pupillary distance, and pantoscopic tilt.
• Dispense patient orders and repair and adjust patient frames.
• Dispense all glasses and/or contact lens orders using current process.

Skills

Customer service

Sales ability

Communication

Education

High school diploma or GED

Tools

Auto-lensometer

Lensometer

Excel

Job description

EyeCare Partners is seeking an Optical Technician to support our patients by dispensing and fitting glasses and contacts from ophthalmic prescriptions. The role emphasizes maximizing the Total Patient Experience while aligning with medical needs.

The position requires assisting patients in selecting frames, performing lensometry, and educating on lenses and coatings to meet individual needs. Strong customer interaction and accuracy are essential.