Optical Sales and Frame Fitting Specialist

Eyecare Partners; Moody (AL); On-site; USD 38,000 - 52,000; Full time

Job summary

EyeCare Partners is seeking an Optical Technician to dispense and fit glasses and contacts, working from the prescriptions written by Optometrists and Ophthalmologists. They connect the patient's needs to the goods and services offered.

This role requires strong customer service, ability to measure and advise on lenses and frames, and proficiency with standard office software. ABO/NCLE certifications are preferred but not required; a high school diploma is required.

Qualifications

• High school diploma or GED required.
• 1 year in a position interacting with customers/patients or the equivalent combination of education and experience.
• Favorable result on background check as required by state.
• Must be able to provide proof of identity and right to work in the United States.

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support.
• Determine patient wants and needs and selling to exceed their expectations.
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions.
• Able to operate the auto-lensometer and manual lensometer.
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs.
• Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt.
• Dispense patient orders and repair and adjust patient frames.
• Dispense all glasses and/or contact lens orders using current process.

Job description

EyeCare Partners is seeking an Optical Technician to dispense and fit glasses and contacts, working from the prescriptions written by Optometrists and Ophthalmologists. They connect the patient's needs to the goods and services offered.

This role requires strong customer service, ability to measure and advise on lenses and frames, and proficiency with standard office software. ABO/NCLE certifications are preferred but not required; a high school diploma is required.