Optical Sales Pro: Frames, Lenses & Patient Care

The Eye Doctors; Saint Joseph (MO); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life insurance

401k matching

PTO and holidays

Maternity leave

Competitive base pay

Employee discounts

Job summary

EyeCare Partners seeks an Optical Technician to dispense glasses and contacts based on prescriptions from optometrists and ophthalmologists. You will link patient needs with our goods and services, ensuring accurate measurements and quality frame selection.

The role emphasizes a world-class Total Patient Experience, with emphasis on medical support and patient satisfaction. ABO/ABOC/NCLE certifications are preferred but not required.

Qualifications

• High school diploma or GED required.
• Experience in medical office environment preferred.
• EyeCare field experience is a plus.
• Ability to read and interpret insurance forms and PHI policies.

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support.
• Determine patients' wants and needs and sell to exceed their expectations.
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions.
• Operate the auto-lensometer and manual lensometer.
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs.
• Accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt.
• Dispense patient orders and repair and adjust patient frames.
• Dispense all glasses and/or contact lens orders in E360.
• Ensure all job aids and policies are followed.
• Maintain frame standards with cleaning and organization of fully stocked and well-presented areas.
• Follow all protocols to keep frame inventory accurate.
• General office duties and cleaning to be assigned by manager.
• Assist with other duties in the office as needed

Skills

Communication

Reading insurance forms

Reading/analyzing documents

Public speaking

HIPAA compliance

Background check

Proof of work eligibility

Education

High school diploma or GED

Medical office experience

Ophthalmic experience preferred

1 year customer/patient interaction

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

EyeCare Partners seeks an Optical Technician to dispense glasses and contacts based on prescriptions from optometrists and ophthalmologists. You will link patient needs with our goods and services, ensuring accurate measurements and quality frame selection.

The role emphasizes a world-class Total Patient Experience, with emphasis on medical support and patient satisfaction. ABO/ABOC/NCLE certifications are preferred but not required.