Optical Technician: Frame & Lens Specialist

Eye Care Partners Career Opportunities; Phoenix (AZ); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

EyeCare Partners in Phoenix seeks an Optical Technician to dispense and fit glasses and contacts, aligning prescriptions written by Optometrists and Ophthalmologists with patients’ needs, and to support a world-class Total Patient Experience.

You will assist patients in selecting frames by style and color, measure facial dimensions, operate the auto-lensometer and lensometer, educate on lenses and coatings, and dispense orders while maintaining accuracy and courtesy in a fast-paced clinical

Qualifications

• Previous medical office experience preferred; ophthalmic experience strongly preferred.
• Minimum of 1 year in a position interacting with customers/patients or the equivalent.
• Favorable result on background check as required by state.
• Must be able to provide proof of identity and right to work in the United States.

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support.
• Determine patient wants and needs and selling to exceed their expectations.
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions.
• Able to operate the auto-lensometer and manual lensometer.
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs.
• Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt.
• Dispense patient orders and repair and adjust patient frames.
• Dispense all glasses and/or contact lens orders using current process.

Skills

Customer service

Ophthalmic experience

Frame fitting

Education

High school diploma

Tools

Lensometer

MS Office

Auto-lensometer

Job description

EyeCare Partners in Phoenix seeks an Optical Technician to dispense and fit glasses and contacts, aligning prescriptions written by Optometrists and Ophthalmologists with patients’ needs, and to support a world-class Total Patient Experience.

You will assist patients in selecting frames by style and color, measure facial dimensions, operate the auto-lensometer and lensometer, educate on lenses and coatings, and dispense orders while maintaining accuracy and courtesy in a fast-paced clinical