Optical Technician - Frame Fitting & Lens Expert

EyeCare Partners LLC; Charlotte (NC); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Full Benefits Package - Medical,Vision

401k + Employer Matching

Paid Time Off (PTO) and Holidays

Paid Maternity Leave

Competitive Base Pay

Employee Discounts

Job summary

EyeCare Partners is seeking an Optical Technician to dispense and fit glasses and contacts using prescriptions from Optometrists and Ophthalmologists to maximize patient care and retail objectives. This role connects patient needs with available goods and services.

Responsibilities include measuring and assisting in frame selection, operating lensometry equipment, and educating patients on lenses and coatings while delivering the organization’s Total Patient Experience.

Qualifications

• Minimum of 1 year in a position interacting with customers/patients or the equivalent education/experience.
• Favorable background check as required by state.
• Proof of identity and right to work in the United States

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Determine patient wants and needs and selling to exceed their expectations
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
• Operate the auto-lensometer and manual lensometer
• Educate and recommend specific lenses, coatings and frames to suit patient needs
• Collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
• Dispense patient orders and repair/adjust frames
• Dispense glasses and/or contact lens orders using current process

Skills

Customer interaction

Education

High school diploma or GED

Tools

Excel

Word

PowerPoint

Outlook

Job description

EyeCare Partners is seeking an Optical Technician to dispense and fit glasses and contacts using prescriptions from Optometrists and Ophthalmologists to maximize patient care and retail objectives. This role connects patient needs with available goods and services.

Responsibilities include measuring and assisting in frame selection, operating lensometry equipment, and educating patients on lenses and coatings while delivering the organization’s Total Patient Experience.