Optical Technician — Elevate Patient Eyewear Experience

Eye Care Partners Career Opportunities; Town of Riverview (WI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

401k Match

Paid Time Off

Paid Holidays

Maternity Leave

Certification Reimbursement

Competitive Pay

Employee Discounts

Job summary

EyeCare Partners is seeking an Optical Technician to enhance the Total Patient Experience, dispensing glasses and contacts while supporting patients’ medical needs. You will dispense and fit eyewear based on prescriptions from Optometrists and Ophthalmologists, connecting patient needs to available goods and services.

The role requires assisting patients in selecting frames, operating lensometry equipment, and recommending lenses and coatings.

Qualifications

• Previous medical office experience preferred; ophthalmic experience strongly preferred.
• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
• Favorable result on background check as required by state
• Must be able to provide proof of identity and right to work in the United States

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Determine patient wants and needs and selling to exceed their expectations
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
• Able to operate the auto-lensometer and manual lensometer
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs
• Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
• Dispense patient orders and repair and adjust patient frames
• Dispense all glasses and/or contact lens orders using current process

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

EyeCare Partners is seeking an Optical Technician to enhance the Total Patient Experience, dispensing glasses and contacts while supporting patients’ medical needs. You will dispense and fit eyewear based on prescriptions from Optometrists and Ophthalmologists, connecting patient needs to available goods and services.

The role requires assisting patients in selecting frames, operating lensometry equipment, and recommending lenses and coatings.