Optical Technician: Elevate the Patient Eyewear Experience

Eye Care Partners Career Opportunities; Garner (IA); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Full Benefits Package - Medical,Vision

401k + Employer Matching

Paid Time Off (PTO) and Paid Holidays

Paid Maternity Leave

Eyecare Certification Reimbursement

Competitive Base Pay

Employee Discounts

Job summary

EyeCare Partners is seeking an Optical Technician to enhance the Total Patient Experience while supporting retail sales and patient medical needs. You will dispense and fit glasses and contacts based on ophthalmic prescriptions, connecting patient needs with available eyewear and services.

The role requires detailed measurements, frame selection, lens recommendations, and operation of lensometry equipment, with a focus on friendly, compliant patient care and teamwork in a clinical setting.

Qualifications

• Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
• Favorable result on background check as required by state
• Must be able to provide proof of identity and right to work in the United States

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Determine patient wants and needs and selling to exceed their expectations
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
• Able to operate the auto-lensometer and manual lensometer
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs
• Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
• Dispense patient orders and repair and adjust patient frames
• Dispense all glasses and/or contact lens orders using current process

Skills

Customer interaction

Ophthalmic experience

Education

High school diploma or GED

Tools

Excel

Word

PowerPoint

Outlook

Job description

EyeCare Partners is seeking an Optical Technician to enhance the Total Patient Experience while supporting retail sales and patient medical needs. You will dispense and fit glasses and contacts based on ophthalmic prescriptions, connecting patient needs with available eyewear and services.

The role requires detailed measurements, frame selection, lens recommendations, and operation of lensometry equipment, with a focus on friendly, compliant patient care and teamwork in a clinical setting.