Optical Technician: Elevate Patient Experience & Sales

Clarkson Eyecare, Inc.; Maryland Heights (MO); Vor Ort; USD 42.000 - 60.000; Vollzeit

Benefits dieser Stelle

Full Benefits Package

401k + Employer Matching

PTO and Paid Holidays

Paid Maternity Leave

Competitive Base Pay

Employee Discounts

Zusammenfassung

Clarkson Eyecare in Maryland Heights, MO seeks an Optical Technician to dispense and fit glasses and contacts under optometrists and ophthalmologists' prescriptions. You will help patients select frames, operate lensometry equipment, and ensure accurate measurements.

The role requires strong customer service, PHI handling under HIPAA, and adherence to clinic protocols. Join a team offering full benefits, 401(k) with match, PTO, and paid holidays.

Qualifikationen

• High school diploma or GED required.
• Previous ophthalmic experience strongly preferred.
• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience.

Aufgaben

• Build relationships with patients while delivering medical support.
• Determine patients' wants and needs and sell to exceed expectations.
• Assist patients in selecting frames according to style and measurements and prescriptions.
• Operate the auto-lensometer and manual lensometer.
• Educate and recommend specific lenses, coatings and frames to suit patient needs.
• Accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt.
• Dispense patient orders and repair and adjust patient frames.
• Dispense all glasses and/or contact lens orders in the system.
• Ensure all job aids and policies are followed.
• Maintain frame inventory and organize work area.

Kenntnisse

Communication

Insurance forms

Reading docs

Reports writing

Public speaking

HIPAA compliance

Background check

Right to work

Ausbildung

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Jobbeschreibung

Clarkson Eyecare in Maryland Heights, MO seeks an Optical Technician to dispense and fit glasses and contacts under optometrists and ophthalmologists' prescriptions. You will help patients select frames, operate lensometry equipment, and ensure accurate measurements.

The role requires strong customer service, PHI handling under HIPAA, and adherence to clinic protocols. Join a team offering full benefits, 401(k) with match, PTO, and paid holidays.