Optical Technician: Patient-First Eyewear Experience

EyeCare Partners LLC; St. Louis (MO); On-site; USD 29,000 - 38,000; Full time

Benefits offered by this job

Benefits package

401k match

PTO & holidays

Maternity leave

Competitive pay

Employee discounts

Job summary

Clarkson Eyecare in St. Louis, MO is seeking an Optical Technician/Optician to join our team. The role supports patients’ medical needs while dispensing glasses and contacts based on prescriptions from ophthalmologists and optometrists.

We train on the job and offer full benefits including medical, vision, dental, life insurance, 401k with company match, PTO and holidays. Excellent compensation and employee discounts accompany a collaborative work environment.

Qualifications

• High school diploma or GED is required.
• Previous medical office or ophthalmic experience is preferred.
• Minimum 1 year in a role interacting with customers/patients.
• ABO/ABOC and NCLE certifications are preferred but not required.
• HIPAA compliance is mandatory for associates.

Responsibilities

• Deliver Total Patient Experience and build patient relationships.
• Determine patient needs and upsell products to exceed expectations.
• Assist patients in frame selection based on style and measurements.
• Operate auto-lensometer and manual lensometer.
• Educate on lenses, coatings, and frames for patient needs.
• Collect measurements (bridge, eye size, PD, pantoscopic tilt).
• Dispense glasses/contacts and update orders in E360.
• Maintain inventory and keep areas clean and organized.
• Follow all policies and assist with other duties as needed.

Skills

Communication skills

Insurance forms reading

Reading safety docs

Reporting skills

Public speaking

HIPAA compliance

Background check

Right to work verification

Education

High school diploma or GED

Tools

Excel

Word

PowerPoint

Outlook

Job description

Clarkson Eyecare in St. Louis, MO is seeking an Optical Technician/Optician to join our team. The role supports patients’ medical needs while dispensing glasses and contacts based on prescriptions from ophthalmologists and optometrists.

We train on the job and offer full benefits including medical, vision, dental, life insurance, 401k with company match, PTO and holidays. Excellent compensation and employee discounts accompany a collaborative work environment.