Optical Technician — Patient Care & Eyewear Dispensing

Clarkson Eyecare, Inc.; Fort Mitchell (KY); Vor Ort; USD 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

Full Benefits Package

401k + Employer Matching

Paid Time Off (PTO) and Paid Holidays

Paid Maternity Leave

Competitive Base Pay

Employee Discounts

Zusammenfassung

Clarkson Eyecare, Inc. is seeking an Optical Technician to dispense and fit glasses and contacts based on prescriptions from optometrists and ophthalmologists. You will support patients' medical needs while maximizing retail sales and delivering a world-class Total Patient Experience.

Responsibilities include operating lensometry equipment, assisting with frame selection, and coordinating measurements with prescriptions. Strong customer service and medical office experience preferred.

Qualifikationen

• Previous medical office experience preferred; ophthalmic experience strongly preferred.
• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
• Favorable result on background check as required by state
• Must be able to provide proof of identity and right to work in the United States

Aufgaben

• Deliver Total Patient Experience and build relationships while providing medical support
• Determine patient wants and needs and sell to exceed expectations
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
• Operate the auto-lensometer and manual lensometer
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs
• Collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
• Dispense patient orders and repair and adjust patient frames
• Dispense all glasses and/or contact lens orders using current process

Kenntnisse

Customer service

Interpersonal skills

Attention to detail

Medical office experience

Ausbildung

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Jobbeschreibung

Clarkson Eyecare, Inc. is seeking an Optical Technician to dispense and fit glasses and contacts based on prescriptions from optometrists and ophthalmologists. You will support patients' medical needs while maximizing retail sales and delivering a world-class Total Patient Experience.

Responsibilities include operating lensometry equipment, assisting with frame selection, and coordinating measurements with prescriptions. Strong customer service and medical office experience preferred.