Optical Technician & Eyewear Specialist — Full Benefits

EyeCare Partners LLC; Overland (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Benefits package

401k matching

PTO and holidays

Maternity leave

Competitive base pay

Employee discounts

Job summary

Clarkson Eyecare in Overland, MO seeks an Optical Technician to deliver a world-class Total Patient Experience, dispensing glasses and contacts and connecting prescriptions to the right products. You will help patients choose frames, take measurements, and ensure accurate orders within a friendly team environment.

The role emphasizes sales-friendly service, accuracy, and adherence to HIPAA. Prior ophthalmic exposure is preferred, with competitive base pay and full benefits in a busy,

Qualifications

• Communication, interpersonal and negotiation skills.
• Ability to read, analyze and interpret insurance forms.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees.
• HIPAA: All Associates must comply with HIPAA policies and procedures.
• Favorable result on background check as required by state.
• Proof of identity and right to work in the United States.

Responsibilities

• Embrace and execute Total Patient Experience to build relationships while delivering medical support.
• Determine patients' wants and needs and sell to exceed expectations.
• Assist patients in selecting frames according to style and measurements.
• Operate the auto-lensometer and manual lensometer.
• Educate and recommend lenses, coatings and frames to suit patient needs.
• Accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt.
• Dispense patient orders and repair and adjust patient frames.
• Dispense all glasses and/or contact lens orders in E360.
• Maintain frame inventory and cleanliness of displays.
• Follow protocols to keep frame inventory accurate.
• General office duties and cleaning as assigned by manager.

Skills

Communication

Insurance forms

Safety documents

Written reports

Public speaking

HIPAA compliance

Right to work US

Education

High school diploma or GED

1 year customer interaction

Ophthalmic experience preferred

Tools

Microsoft Office (Excel/Word/PowerPoint/Outlook)

Job description

Clarkson Eyecare in Overland, MO seeks an Optical Technician to deliver a world-class Total Patient Experience, dispensing glasses and contacts and connecting prescriptions to the right products. You will help patients choose frames, take measurements, and ensure accurate orders within a friendly team environment.

The role emphasizes sales-friendly service, accuracy, and adherence to HIPAA. Prior ophthalmic exposure is preferred, with competitive base pay and full benefits in a busy,