Optical Team Lead: Elevate Customer Service & Lab Precision

EssilorLuxottica; Concord (NH); In loco; USD 22.000 - 33.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health care

Bonus/Commission

Employee discounts

Paid time off

Descrizione del lavoro

LensCrafters, part of EssilorLuxottica, seeks a Team Lead to deliver exceptional customer service and manage key optical and lab processes. You will guide sales associates, support product recommendations, and help maintain store operations and safety standards.

The role emphasizes leadership, training, and strong interpersonal skills in a fast-paced retail environment. Employment offers comprehensive benefits and a competitive pay plan.

Competenze

• HS diploma/GED required.
• Retail and optical experience preferred.
• Leadership and training experience required.
• Strong interpersonal and communication skills mandatory.
• Basic optics knowledge and measurement experience a plus.
• Familiarity with cash handling and POS systems.

Mansioni

• Provide unsurpassed customer service and product recommendations to customers.
• Lead store operations and act as alternate store key holder when needed.
• Assist in lab processes (if applicable) and ensure adherence to optical standards.

Conoscenze

Leadership

Customer service

Sales skills

Problem solving

Interpersonal skills

Cash handling

Basic math

Technical aptitude

Formazione

HS diploma/GED

Strumenti

POS system

Cash register

Computers & calculators

Descrizione del lavoro

LensCrafters, part of EssilorLuxottica, seeks a Team Lead to deliver exceptional customer service and manage key optical and lab processes. You will guide sales associates, support product recommendations, and help maintain store operations and safety standards.

The role emphasizes leadership, training, and strong interpersonal skills in a fast-paced retail environment. Employment offers comprehensive benefits and a competitive pay plan.