Optical Supervisor: Lead Store & Delight Guests

Warby Parker; Berkeley (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health Insurance

Employee Discount

Paid Time Off

401(k)

Job summary

Warby Parker in Berkeley is seeking an Optical Supervisor to lead our team of opticians and retail advisors. You will rely on your optical expertise, friendly demeanor, and product knowledge to create exceptional customer experiences and ensure high standards.

As a keyholder, you will help open/close, manage store operations, mentor staff, and maintain accurate inventory and processes. You are a licensed dispensing optician with 2+ years' experience and a passion for eyewear.

Qualifications

• Licensed dispensing optician with 2+ years, including supervisor duties.
• ABO certification preferred in non-licensing states.
• Strong communication and customer service skills.
• Detail-oriented and able to adapt in a fast-paced environment.
• Knowledge of eyewear fittings and prescription terminology.

Responsibilities

• Help customers meet eyewear needs and take measurements.
• Record measurements, adjust eyewear, and ensure accuracy.
• Ensure eyewear meets optical standards and customer requests.
• Explain prescription terms and product options.
• Lead store operations and mentor optical team.
• Maintain inventory and store systems.

Skills

Dispensing optician

ABO-certified

Customer service

Leadership

Communication

Job description

Warby Parker in Berkeley is seeking an Optical Supervisor to lead our team of opticians and retail advisors. You will rely on your optical expertise, friendly demeanor, and product knowledge to create exceptional customer experiences and ensure high standards.

As a keyholder, you will help open/close, manage store operations, mentor staff, and maintain accurate inventory and processes. You are a licensed dispensing optician with 2+ years' experience and a passion for eyewear.