Optical Supervisor & Eyewear Experience Leader

Warby Parker; Birmingham (AL); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401(k) plan

Job summary

Warby Parker is seeking an Optical Supervisor to lead our in-house optical team in a busy retail setting. You will leverage your dispensing expertise, product knowledge, and friendly approach to create exceptional customer experiences and ensure accurate eyewear fittings and measurements.

As a store leader and keyholder, you will drive service standards, mentor opticians and apprentices, and uphold store operations while fostering a positive, energetic team culture.

Qualifications

• Licensed dispensing optician with 2+ years of supervisory experience.
• Experience in eyewear retail or optical setting.
• Strong ability to explain prescription terminology to customers.

Responsibilities

• Assist customers to meet eyewear needs and record measurements.
• Oversee optical team and mentor staff including Apprentice Program participants.
• Maintain store operations, inventory databases, and product standards.
• Open/close duties as a keyholder and support a positive store environment.

Skills

Dispensing optician

Customer service

Leadership

Communication

Education

ABO-certified optician

Licensed dispensing optician

Job description

Warby Parker is seeking an Optical Supervisor to lead our in-house optical team in a busy retail setting. You will leverage your dispensing expertise, product knowledge, and friendly approach to create exceptional customer experiences and ensure accurate eyewear fittings and measurements.

As a store leader and keyholder, you will drive service standards, mentor opticians and apprentices, and uphold store operations while fostering a positive, energetic team culture.