Optical Store Manager: Lead with Service & Growth

EssilorLuxottica; Kissimmee (FL); Vor Ort; USD 65.000 - 90.000; Vollzeit

Zusammenfassung

LensCrafters, part of EssilorLuxottica, seeks a Store Manager in Kissimmee, FL to lead daily operations and deliver exceptional customer service. You will align the brand story with flawless execution of the customer experience.

The role requires strong leadership, 4+ years in retail management, staff training, and proficiency in store financials. You will partner with optometry and manage staffing, inventory, and safety to maximize store performance.

Qualifikationen

• Minimum 4+ years of management/supervisory experience.
• Knowledge of store operations, processes and business implications.
• Strong influencing and negotiating skills.
• Team building and management skills.
• Knowledge of optical theory and merchandise.
• Strong communicator and listener.

Aufgaben

• Leads store team to deliver unsurpassed Customer Service through the Sales and Service Process steps.
• Provides on-the-job training using Company programs.
• Analyzes store financial data and recommends profitability improvements.
• Forecasts staffing needs using the labor scheduling model.
• Partner with Doctor of Optometry business and co-planning.
• Ensures compliance with safety, inventory, and POS guidelines.

Kenntnisse

Leadership

Customer service

Sales leadership

Staff training

Retail operations

Financial analysis

Communication

Ausbildung

High School Diploma

Retail management certification

Tools

POS systems

Inventory software

Labor scheduling

Jobbeschreibung

LensCrafters, part of EssilorLuxottica, seeks a Store Manager in Kissimmee, FL to lead daily operations and deliver exceptional customer service. You will align the brand story with flawless execution of the customer experience.

The role requires strong leadership, 4+ years in retail management, staff training, and proficiency in store financials. You will partner with optometry and manage staffing, inventory, and safety to maximize store performance.