Optical Store Lead - Patient Care & Operations

Henry Ford Health

Bloomfield Township (MI)

On-site

USD 45,000 - 65,000

Full time

14 days+

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Job summary

Henry Ford Health's OptimEyes division is seeking an Assistant Store Manager to lead daily operations, dispense eyewear, and ensure top-tier patient care. You will collaborate with the management team to streamline services and support staff in a fast-paced optical retail environment.

Ideal candidates have optical experience, strong customer service, and a knack for leadership. This role combines healthcare standards with retail excellence, offering growth opportunities and a commitment to

Qualifications

Minimum High School Diploma or GED.
Experience in optical dispensing and patient care.
Knowledge of insurance processing and eyewear fittings is preferred.

Responsibilities

Assist customers and ensure overall satisfaction.
Support the management team with day-to-day operations.
Provide expertise in optical services, including dispensing and optometric assistance, and process insurance.
Utilize Optix/medical systems like Acuity Logic and eEHR to ensure smooth patient experiences.
Complete required OptimEyes training courses to maintain high standards.