Optical Sales & Fitting Specialist

eyecarecenter, OD, PA; New Bern (NC); Presencial; USD 25.000 - 39.000; Jornada completa

Descripción de la vacante

EyeCare Partners seeks an Optical Technician to deliver a world‑class Total Patient Experience while supporting patients’ medical needs. The role dispenses and fits glasses and contacts, aligning prescriptions from Optometrists/Ophthalmologists with patients’ needs.

Strong emphasis on customer service and accurate measurements is required. Responsibilities include helping patients choose frames, operating lensometers, and educating on lens options.

Formación

• Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
• Favorable result on background check as required by state
• Must be able to provide proof of identity and right to work in the United States

Responsabilidades

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Determine patient wants and needs and selling to exceed their expectations
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
• Able to operate the auto-lensometer and manual lensometer
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs
• Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
• Dispense patient orders and repair and adjust patient frames
• Dispense all glasses and/or contact lens orders using current process

Conocimientos

Customer service

Ophthalmic experience

Medical office experience

Educación

High School Diploma or GED

Herramientas

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Descripción del empleo

EyeCare Partners seeks an Optical Technician to deliver a world‑class Total Patient Experience while supporting patients’ medical needs. The role dispenses and fits glasses and contacts, aligning prescriptions from Optometrists/Ophthalmologists with patients’ needs.

Strong emphasis on customer service and accurate measurements is required. Responsibilities include helping patients choose frames, operating lensometers, and educating on lens options.