Optical Sales Specialist: Frame Fitting & Patient Care

Clarkson Eyecare; Northfield Center Township (OH); Vor Ort; USD 32.000 - 52.000; Vollzeit

Benefits dieser Stelle

Full Benefits Package

401k + Employer Matching

Paid Time Off (PTO) and Paid Holidays

Paid Maternity Leave

Competitive Base Pay

Employee Discounts

Zusammenfassung

EyeCare Partners is seeking an Optical Technician to deliver a world-class Total Patient Experience by aligning patient medical needs with eyewear selections. You will dispense and fit glasses and contacts based on prescriptions from Optometrists and Ophthalmologists, helping patients choose frames and coatings that suit their needs.

The role emphasizes helping patients find frames that match style and facial measurements while ensuring accurate lensometry and order fulfillment.

Qualifikationen

• Previous medical office experience preferred; ophthalmic experience strongly preferred.
• Minimum of 1 year in a position interacting with customers/patients or the equivalent
• Favorable result on background check as required by state
• Must be able to provide proof of identity and right to work in the United States

Aufgaben

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Determine patient wants and needs and selling to exceed their expectations
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
• Able to operate the auto-lensometer and manual lensometer
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs
• Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
• Dispense patient orders and repair and adjust patient frames
• Dispense all glasses and/or contact lens orders using current process

Kenntnisse

Customer service

Medical office experience

Ophthalmic experience

Ausbildung

High school diploma or GED

ABO and NCLE certifications

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Jobbeschreibung

EyeCare Partners is seeking an Optical Technician to deliver a world-class Total Patient Experience by aligning patient medical needs with eyewear selections. You will dispense and fit glasses and contacts based on prescriptions from Optometrists and Ophthalmologists, helping patients choose frames and coatings that suit their needs.

The role emphasizes helping patients find frames that match style and facial measurements while ensuring accurate lensometry and order fulfillment.