Optical Retail Team Lead

EssilorLuxottica

Janesville (WI)

On-site

USD 42,000 - 59,000

Full time

5 days ago
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Benefits offered by this job

Health care
Retirement savings
Paid time off
Employee discounts

Job summary

The role emphasizes leadership, knowledge of optics, and strong communication, with a focus on accurate product knowledge and customer satisfaction. A flexible, customer-focused mindset is essential.

Qualifications

  • HS diploma or GED required.
  • Strong optical & retail experience.
  • Knowledge of current optical theory & merchandise.
  • Strong communicator with interpersonal skills.

Responsibilities

  • Provide unsurpassed customer service to customers and patients.
  • Assist in selecting eyewear and offer product recommendations.
  • Demonstrate leadership by guiding team members and training staff.
  • If applicable, manage lab processes and maintain optical standards.

Skills

Customer service
Strong communication
Leadership & training
Sales skills
Problem solving
Basic math
Cash register & computers
Edging & mounting
Optical measurement

Education

HS diploma/GED
ABO Certification (preferred)
LensCrafters Final Eyewear Inspector Certification

Tools

AccuFit Digital Measurement System
Optical machinery/instruments

Job description

The role emphasizes leadership, knowledge of optics, and strong communication, with a focus on accurate product knowledge and customer satisfaction. A flexible, customer-focused mindset is essential.

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