Optical Retail Store Lead

LensCrafters; Lakewood (CO); Presencial; USD 31.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus potential

Health benefits

Employee discounts

Descripción de la vacante

LensCrafters in Lakewood, CO seeks an Assistant Manager to lead in the absence of the Store Manager and drive key performance metrics. You will collaborate with retail, lab, and doctors to optimize sales, customer care, and profitability.

Responsibilities include training staff, staffing, feedback, and ensuring policy compliance while maintaining store appearance and customer service excellence.

Formación

• High school diploma or equivalent required.
• 1+ year managerial or supervisory experience with direct reports.
• Knowledge of retail operations, processes & policies.
• Strong basic math skills.
• Familiarity with cash register, computers & calculators.
• Excellent command of English for written and oral communication.
• Strong communicator & listener.
• Proven selling skills.
• Problem-solving ability.

Responsabilidades

• Meet or exceed KPIs such as sales, conversion, and customer count.
• Understand retail business and market trends.
• Support store manager to diagnose business and drive results.
• Help recruit and develop staff.
• Provide training and feedback.
• Maintain store appearance and visual standards.
• Ensure compliance with company policies.
• Work flexible schedule including nights and weekends.

Conocimientos

Retail operations

Customer service

Communication

Problem solving

English fluency

Educación

High school diploma

College degree preferred

Descripción del empleo

LensCrafters in Lakewood, CO seeks an Assistant Manager to lead in the absence of the Store Manager and drive key performance metrics. You will collaborate with retail, lab, and doctors to optimize sales, customer care, and profitability.

Responsibilities include training staff, staffing, feedback, and ensuring policy compliance while maintaining store appearance and customer service excellence.