Optical Retail Sales Leader: Coach, Grow, Deliver

Stanton Optical; Kendall (FL); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Prescription drug coverage

Life insurance

Short-term disability

Free eyeglasses

Identity theft protection

Pet insurance

Paid time off

Professional development

Employee recognition

Employee Assistance Program

Two free eyeglasses

Friends & Family discounts

Sales commissions

Job summary

Stanton Optical is seeking a Sales Manager to lead a high-performing retail team, coach associates, and partner with the Clinical and Lab staff to drive sales and service excellence. You will help execute action plans, train staff, and ensure store operations run smoothly while maintaining our customer-first focus.

This role offers exposure to senior leadership, competitive compensation with commission, and opportunities for professional growth within Now Optics family.

Qualifications

• You have demonstrated leadership ability with at least one year of experience in a fast paced retail environment
• You have experience planning and implementing sales strategies, as well as directing a sales team
• You have the ability to multitask, prioritize and be flexible with changing business needs in a team environment
• You have the skills necessary to communicate effectively with a diverse group of people

Responsibilities

• Drive sales to exceed personal and store goals while delivering outstanding customer service experience.
• Support Brand Manager duties frequently acting as Manager on duty to accomplish the following objectives:
• Support store talent acquisition and talent development; including but not limited to direct recruiting, partnership with Recruiting Department, training new team members and ongoing development plans for store associates.
• Building strong partnership with Clinical services.
• Analyze daily/weekly/monthly/quarterly reports to ensure all staff members are achieving desired goals.
• Communicates effectively and builds a strong partnership with the Support Center and Human Resources
• Ensure proper lab production so that "Now Service" and "Ready When Promised" are achieved.
• Execute simple customer repairs, assemble lenses into frames and edge stock lenses to expedite delivery of eyeglasses, and ensure customer orders are delivered accurately and on time.
• Ensure brand standards are met in the lab area, and notify management of equipment malfunctions, incomplete orders, incorrect lenses, etc.
• Keep track of delivery time commitments to patients (Now Service, Ready When Promised) to ensure 100% compliance.
• Other duties as assigned and required.

Skills

Leadership

Sales strategy

Multitasking

Communication

Job description

Stanton Optical is seeking a Sales Manager to lead a high-performing retail team, coach associates, and partner with the Clinical and Lab staff to drive sales and service excellence. You will help execute action plans, train staff, and ensure store operations run smoothly while maintaining our customer-first focus.

This role offers exposure to senior leadership, competitive compensation with commission, and opportunities for professional growth within Now Optics family.