Optical Retail Sales Manager — Lead, Coach & Grow Sales

Now Optics; Abilene (TX); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and prescription drug

Free eyeglasses

2 free eyeglasses per year

Job summary

Stanton Optical is seeking a Sales Manager to lead a store team, drive sales performance, and support the Brand Manager with action plans. You will train, coach, and collaborate with Clinical and Lab staff while fostering a results-driven environment.

You’ll empower associates, manage recruiting and development, and partner with HR to meet store objectives. Exceptional customer service and a passion for eye care are essential.

Qualifications

• Demonstrated leadership ability with at least one year of experience in a fast paced retail environment.
• Experience planning and implementing sales strategies, as well as directing a sales team.
• Ability to multitask, prioritize and be flexible with changing business needs in a team environment.
• The skills necessary to communicate effectively with a diverse group of people.

Responsibilities

• Drive sales to exceed personal and store goals while delivering outstanding customer service experience.
• Support Brand Manager duties frequently acting as Manager on duty to accomplish the following objectives.
• Support store talent acquisition and talent development; including but not limited to direct recruiting, partnership with Recruiting Department, training new team members and ongoing development plans for store associates.
• Building strong partnership with Clinical services.
• Analyze daily/weekly/monthly/quarterly reports to ensure all staff members are achieving desired goals.
• Communicates effectively and builds a strong partnership with the Support Center and Human Resources
• Ensure proper lab production so that “Now Service” and “Ready When Promised” are achieved.
• Execute simple customer repairs, assemble lenses into frames and edge stock lenses to expedite delivery of eyeglasses, and ensure customer orders are delivered accurately and on time.
• Ensure brand standards are met in the lab area, and notify management of equipment malfunctions, incomplete orders, incorrect lenses, etc.
• Keep track of delivery time commitments to patients (Now Service, Ready When Promised) to ensure 100% compliance.
• Other duties as assigned and required.

Skills

Leadership ability

Retail sales experience

Sales strategy planning

Team leadership

Multitasking

Communication skills

Education

High school diploma

Tools

MS Word

Google Docs

Job description

Stanton Optical is seeking a Sales Manager to lead a store team, drive sales performance, and support the Brand Manager with action plans. You will train, coach, and collaborate with Clinical and Lab staff while fostering a results-driven environment.

You’ll empower associates, manage recruiting and development, and partner with HR to meet store objectives. Exceptional customer service and a passion for eye care are essential.