Optical Manager & Team Leader - Elevate Eyewear Experience

Warby Parker; Silver Spring (MD); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid holidays

Paid sick leave

Free eyewear

Job summary

Warby Parker in Silver Spring, MD is seeking an experienced Optical Manager to lead our in-house Optical team. You will coach and develop the store's Opticians, consult customers on eyewear, and ensure flawless fitting and measurement accuracy.

As a licensed dispensing optician (or ABO-certified in non-licensing states) with 2+ years in a managerial role, you will drive service standards, manage schedules, and partner with the Store Leader to deliver exceptional experiences and growth.

Qualifications

• A licensed dispensing optician in qualifying states with at least 2 years in a management role.
• Strong leadership, coaching, and customer-service focus.
• Ability to explain prescription terminology clearly to customers.

Responsibilities

• Lead and develop the Optician team on the sales floor.
• Ensure measurements, fittings, and adjustments meet standards.
• Explain prescriptions and product options to customers.
• Monitor service quality and store optical metrics.
• Collaborate with Store Leader on staffing and program initiatives.

Skills

Licensed dispensing optician

Leadership experience

Customer service

Job description

Warby Parker in Silver Spring, MD is seeking an experienced Optical Manager to lead our in-house Optical team. You will coach and develop the store's Opticians, consult customers on eyewear, and ensure flawless fitting and measurement accuracy.

As a licensed dispensing optician (or ABO-certified in non-licensing states) with 2+ years in a managerial role, you will drive service standards, manage schedules, and partner with the Store Leader to deliver exceptional experiences and growth.