Optical Manager — Lead Eyewear Team & Guest Care

Boscov's Department Store, LLC; Butler (Butler County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k) with company match

Weekly Pay

Paid vacation

Employee discount

Job summary

Boscov’s Department Store, LLC is seeking an Optical Manager to join our Optical team in a fast-paced setting. You will perform dispensing optician duties alongside managerial responsibilities, interact with customers, confirm appointments, review insurance info, and oversee lab coordination for timely orders.

The role requires supervising staff, ensuring quality customer service, and maintaining store standards in a full-time capacity.

Qualifications

• 2+ years of management experience in retail.
• High school diploma or GED required.
• Strong customer service and mentoring skills.
• Proficient with sales computer systems.
• Flexible for weekends and holidays.
• Active in the department with good physical stamina.

Responsibilities

• Lead optical team to meet sales goals and deliver service.
• Interpret prescriptions, assist customers, and verify orders.
• Oversee appointment scheduling and insurance processing.
• Maintain department cleanliness and brand standards.
• Coordinate with lab and store leadership.

Skills

Retail management

Customer service leadership

Team supervision

Sales goals

Education

High school diploma or GED

Tools

POS systems

Timekeeping systems

Job description

Boscov’s Department Store, LLC is seeking an Optical Manager to join our Optical team in a fast-paced setting. You will perform dispensing optician duties alongside managerial responsibilities, interact with customers, confirm appointments, review insurance info, and oversee lab coordination for timely orders.

The role requires supervising staff, ensuring quality customer service, and maintaining store standards in a full-time capacity.