Optical Front Desk & Technician - Part-Time

VSP Vision; Tampa (FL); Sur place; USD 21 000 - 22 000; Temps partiel

Avantages offerts par ce poste

Bonuses and commissions

Résumé du poste

VSP Vision’s Optical Outlets in Tampa, FL is seeking a part-time Patient Services Associate to support patients and the Office team. You will greet customers, explain pricing, verify insurance, check-in and pretest patients, and assist with eyewear dispensing to ensure smooth flow.

This role emphasizes accuracy, strong communication, and exceptional service. You will collaborate with the Doctor and Office Manager to maintain high patient satisfaction and efficient operations.

Qualifications

• 1–2 years of experience in related field.
• Proficient in MS Office package.
• Effective verbal communication to manage tasks and inquiries.
• Effective written communication to document patient visits.
• Excellent interpersonal and rapport-building skills.

Responsabilités

• Provide unsurpassed customer service to attract and retain customers.
• Greet customers and explain exam pricing in a transparent way.
• Check-in and pretest patients efficiently and accurately.
• Verify insurance prior to Doctor encounter.
• Answer phones properly and in a timely manner.
• Assist in dispensing eyewear as needed.
• Be a center of excellence for others with a focus on Right the First Time.
• Handle tasks like adjusting or fitting eyewear with precision.
• Inform Office Manager of any office problems noted by staff, doctors, or patients.
• Perform tasks assigned by Office Manager.

Connaissances

Experience

MS Office

Verbal communication

Written communication

Interpersonal skills

Outils

MS Office

Description du poste

VSP Vision’s Optical Outlets in Tampa, FL is seeking a part-time Patient Services Associate to support patients and the Office team. You will greet customers, explain pricing, verify insurance, check-in and pretest patients, and assist with eyewear dispensing to ensure smooth flow.

This role emphasizes accuracy, strong communication, and exceptional service. You will collaborate with the Doctor and Office Manager to maintain high patient satisfaction and efficient operations.