Eyewear Sales Associate: Patient Care & Frame Fitting

VSP Vision; Clearwater (FL); Presencial; USD 21.000 - 22.000; A tiempo parcial

Descripción de la vacante

VSP Vision in Florida is seeking a Part-time Optical Outlet Associate to assist patients and support the Doctor and Office Manager. You will greet customers, explain processes, and help with eyewear selection and fittings, ensuring accurate measurements and a smooth checkout.

Ideal candidates have 1–2 years in a related field, strong MS Office skills, excellent verbal and written communication, and a customer-first attitude.

Formación

• One to two years of experience in related field.
• Working knowledge of MS Office package.
• Ability to juggle multiple tasks in a fast-paced environment.
• Excellent verbal communication to prioritize tasks and handle inquiries.
• Strong written communication to document customer situations and confirm agreements.
• Excellent interpersonal and rapport-building skills.
• Ability to ask relevant questions to identify customer needs.
• Strong problem-solving, negotiation, and decision-making abilities.

Responsabilidades

• Attract and retain customers by providing unsurpassed customer service.
• Greet customers and explain the process in a transparent way.
• Assist patients with merchandise selection, fitting frames, and dispensing eyewear.
• Solve visual problems or challenges for customers.
• Manage customer transactions at time of purchase.
• Serve as a center of excellence for others with a focus on Right the First Time and patient satisfaction.
• Assist customers in selecting frames and lenses suited for vision, lifestyle, and budget.
• Assist other retail associates with difficult product needs and prescriptions.
• Take and record measurements, adjust or fit eyewear carefully and accurately.
• Inform Office Manager of any office problems noted by staff, doctors, or patients.
• Perform all tasks assigned by Office Manager.

Conocimientos

Customer service

Verbal communication

Written communication

Interpersonal skills

Multitasking

Problem-solving

Listening

Teamwork

Herramientas

MS Office

Descripción del empleo

VSP Vision in Florida is seeking a Part-time Optical Outlet Associate to assist patients and support the Doctor and Office Manager. You will greet customers, explain processes, and help with eyewear selection and fittings, ensuring accurate measurements and a smooth checkout.

Ideal candidates have 1–2 years in a related field, strong MS Office skills, excellent verbal and written communication, and a customer-first attitude.