Optical Front Desk & Scheduling Specialist

Visionworks of America, Inc.; Elizabethtown (KY); On-site; USD 14,000 - 18,000; Part time

Job summary

Visionworks of America, Inc. in Elizabethtown, KY is seeking a part-time Optical Front Desk Associate to greet customers, schedule appointments, verify insurance, and maintain patient records under the supervision of an Optometrist.

You will handle phone inquiries, collect payments, perform basic front desk tasks, and assist with preliminary testing while ensuring accuracy and empathy in every interaction. The role requires strong organization and clear communication in a busy clinic.

Qualifications

• One year of experience, optical preferred.
• HS diploma, GED or 1-5 years of equivalent related job experience

Responsibilities

• Greet and assist customers at the front desk.
• Schedule appointments according to scheduling guidelines.
• Verify insurance coverage and collect payments.
• Maintain complete and accurate patient records.
• Perform preliminary testing data collection under the Optometrist's supervision.
• Call for insurance preauthorization and follow up on authorizations.
• Clean and maintain the reception area.

Skills

Customer service

Front desk

Communication

Organization

Problem solving

Education

High School Diploma or GED

Job description

Visionworks of America, Inc. in Elizabethtown, KY is seeking a part-time Optical Front Desk Associate to greet customers, schedule appointments, verify insurance, and maintain patient records under the supervision of an Optometrist.

You will handle phone inquiries, collect payments, perform basic front desk tasks, and assist with preliminary testing while ensuring accuracy and empathy in every interaction. The role requires strong organization and clear communication in a busy clinic.