Optical Front Desk & Patient Experience Specialist

OMG VISION; Dayton (OH); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

401(k) with company match

Health insurance

Dental insurance

Supplemental insurance

Job summary

OMG VISION is seeking a friendly Front Desk Receptionist for our Dayton, OH office. This role blends front desk duties with optical sales support to create a smooth, welcoming patient experience in a fast-paced setting.

Greet and check in patients, answer phones, schedule appointments, verify information and insurance, collect payments, and maintain accurate records. Coordinate with clinical staff to ensure efficient workflow while upholding professional appearance and a positive attitude.

Qualifications

• Previous experience in a medical office or optical setting preferred
• Strong customer service and communication skills
• Ability to multitask and work efficiently in a fast-paced environment
• Basic computer skills and familiarity with office systems
• Attention to detail and strong organizational skills
• Professional appearance and positive attitude

Responsibilities

• Greet and check in patients in a professional and welcoming manner
• Answer phones, schedule appointments, and manage patient flow
• Verify patient information, insurance, and collect payments
• Maintain accurate patient records and documentation
• Coordinate with clinical staff to ensure efficient workflow

Skills

Customer service

Communication skills

Multitasking

Computer skills

Attention to detail

Professional appearance

Job description

OMG VISION is seeking a friendly Front Desk Receptionist for our Dayton, OH office. This role blends front desk duties with optical sales support to create a smooth, welcoming patient experience in a fast-paced setting.

Greet and check in patients, answer phones, schedule appointments, verify information and insurance, collect payments, and maintain accurate records. Coordinate with clinical staff to ensure efficient workflow while upholding professional appearance and a positive attitude.