Optical Front Desk & Patient Services Coordinator

Automatic Data Processing, Inc.; Oshkosh (WI); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Competitive Wages

401K with Match

Vacation Pay/Personal Day

Volunteer Time Off

Sick Pay for Hourly Teammates

Health & Wellbeing Benefits

Voluntary/Cafeteria Offerings

Employee Assistance Program

On the Job Training & Certification

Teammate Recognition Program

Job summary

Automatic Data Processing, Inc. in Oshkosh, WI, is seeking a friendly Clerical Associate to greet patients, answer calls, schedule appointments, and maintain patient files in the Optical center. You will support billing processes and ensure smooth daily operations.

The role requires a high school diploma, basic computer skills, and the ability to multitask in a fast-paced setting. Previous office experience is preferred.

Qualifications

• High School Diploma or equivalent.
• Previous experience in an office is preferred.
• Basic computer skills.
• Able to handle multiple customer interactions/phone calls at a time.
• Excellent organizational skills.
• Able to work cross-functionally with excellent attention to detail and follow through.
• Solid interpersonal relationship skills.

Responsibilities

• Greet patients and customers.
• Answer the telephone in a professional manner.
• Book appointments accurately.
• Other duties as assigned.
• Process transactions in the optical billing and point of sale systems.
• Process medical billing information.
• Organize and file patient and customer records.

Skills

Customer service

Phone handling

Organization

Interpersonal skills

Basic computer skills

Multitasking

Education

High school diploma

Tools

Billing systems

POS systems

Job description

Automatic Data Processing, Inc. in Oshkosh, WI, is seeking a friendly Clerical Associate to greet patients, answer calls, schedule appointments, and maintain patient files in the Optical center. You will support billing processes and ensure smooth daily operations.

The role requires a high school diploma, basic computer skills, and the ability to multitask in a fast-paced setting. Previous office experience is preferred.