Optical Center Front Desk & Patient Care Coordinator

Shopko Optical; Neenah (WI); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Competitive wages

401K with match

Vacation Pay/Personal Day

Volunteer Time Off

Sick Pay for Hourly Teammates

Health & Wellbeing Benefits

Voluntary/Cafeteria Offerings

Employee Assistance Program

On the Job Training & Certification

Teammate Recognition Program

Job summary

Talentify in Wisconsin is seeking a friendly front desk associate to greet patients, answer calls, book appointments, and maintain patient files in the Optical center.

You will support the team by handling billing processes in the optical systems, organizing records, and assisting with daily operations. This role requires strong communication, attention to detail, and the ability to work evenings or weekends as needed.

Qualifications

• High School Diploma or equivalent required.
• Office experience preferred.
• Basic computer skills required.
• Ability to handle multiple customer interactions/phone calls.
• Excellent organizational skills and attention to detail.

Responsibilities

• Greet patients and customers.
• Answer the telephone in a professional manner.
• Book appointments accurately.
• Organize and file patient and customer records.
• Process transactions in optical billing and POS systems.

Skills

Customer service

Multitasking

Communication

Interpersonal skills

Attention to detail

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Talentify in Wisconsin is seeking a friendly front desk associate to greet patients, answer calls, book appointments, and maintain patient files in the Optical center.

You will support the team by handling billing processes in the optical systems, organizing records, and assisting with daily operations. This role requires strong communication, attention to detail, and the ability to work evenings or weekends as needed.