Patient Services & Scheduling Specialist (Optical Center)

Automatic Data Processing, Inc.; Alexandria (MN); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Competitive wages

Immediate advancement opportunities

Vacation pay, holidays, and personal/S

Sick leave per state law

Health & wellbeing benefits

Employee Assistance Program

On the job training & Certification

Teammate Recognition Program

Job summary

Automatic Data Processing, Inc. is seeking an Office Assistant to support the Optical center team. You will greet patients, answer calls, book appointments, and manage patient files while assisting with various clerical tasks to ensure smooth operations.

Ideal candidates will have a high school diploma, basic computer skills, and the ability to handle multiple interactions. This role may require availability for extended hours and travel as needed, with opportunities for on-the-job training and

Qualifications

• High School Diploma or equivalent.
• Previous experience in an office is preferred.
• Basic computer skills.
• Able to handle multiple customer interactions/phone calls at a time.
• Excellent organizational skills.
• Able to work cross-functionally with excellent attention to detail and follow through.
• Solid interpersonal relationship skills.

Responsibilities

• Greet patients and customers.
• Answer the telephone professionally.
• Book appointments accurately.
• Process transactions in the optical billing and POS systems.
• Organize and file patient and customer records.

Skills

Customer service

Scheduling appointments

Communication skills

Basic computer skills

Education

High School Diploma or equivalent

Tools

Billing software

POS systems

Job description

Automatic Data Processing, Inc. is seeking an Office Assistant to support the Optical center team. You will greet patients, answer calls, book appointments, and manage patient files while assisting with various clerical tasks to ensure smooth operations.

Ideal candidates will have a high school diploma, basic computer skills, and the ability to handle multiple interactions. This role may require availability for extended hours and travel as needed, with opportunities for on-the-job training and