Optical Center Office Assistant: Patient Care & Admin

Automatic Data Processing, Inc.; Town of Sun Prairie (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

401K with match

Vacation pay/personal day

Sick pay for hourly teammates

Employee assistance program

On the job training & certification

Job summary

Automatic Data Processing, Inc. in Sun Prairie, WI is seeking a Full Time Clerical teammate to greet patients as they enter the center, answer phones, book appointments, and manage patient files while supporting non-vision-related tasks.

The role involves processing transactions in optical billing and POS systems, handling medical billing information, and maintaining organized records with on-the-job training provided.

Qualifications

• High school diploma or equivalent.
• Previous office experience preferred.
• Basic computer skills.
• Able to handle multiple customer interactions/phone calls.
• Excellent organizational skills.
• Able to work cross-functionally with excellent attention to detail and follow through.
• Solid interpersonal relationship skills.

Responsibilities

• Greet patients and customers.
• Answer the telephone in a professional manner.
• Book appointments accurately.
• Process transactions in the optical billing and POS systems.
• Process medical billing information.
• Organize and file patient and customer records.
• Support other duties as assigned.

Skills

High School Diploma

Office experience

Basic computer skills

Multitasking

Organizational skills

Interpersonal skills

Attention to detail

Education

High School Diploma or equivalent

Tools

POS systems

Billing software

Office equipment

Job description

Automatic Data Processing, Inc. in Sun Prairie, WI is seeking a Full Time Clerical teammate to greet patients as they enter the center, answer phones, book appointments, and manage patient files while supporting non-vision-related tasks.

The role involves processing transactions in optical billing and POS systems, handling medical billing information, and maintaining organized records with on-the-job training provided.