Optical Office Assistant - Patient Care & Admin

Automatic Data Processing, Inc.; Town of River Falls (WI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive Wages

401K with Match

Vacation Pay/Personal Day

Sick Pay for Hourly Teammates

Employee Assistance Program

On the Job Training & Certification

Job summary

Automatic Data Processing, Inc. is seeking a friendly Clerical teammate to support the Optical center team in River Falls, WI. You will greet patients, answer calls, book appointments and manage patient files while handling other non-clinical duties.

The role requires a high school diploma, basic computer skills and strong organizational abilities. Prior office experience is preferred and you must be able to work evenings or weekends as needed.

Qualifications

• High School Diploma or equivalent is required.
• Previous experience in an office is preferred.
• Basic computer skills are required.
• Able to handle multiple customer interactions/phone calls at a time.
• Excellent organizational skills are required.
• Able to work cross-functionally with attention to detail and follow-through.
• Solid interpersonal relationship skills are important.

Responsibilities

• Greet patients and customers.
• Answer the telephone in a professional manner.
• Book appointments accurately.
• Process transactions in the optical billing and point of sale systems.
• Process medical billing information.
• Organize and file patient and customer records.
• Other duties as assigned.

Skills

Basic computer skills

Excellent organizational skills

Solid interpersonal relationship

Attention to detail

Cross-functional collaboration

Education

High School Diploma or equivalent

Tools

Optical billing system

Point of sale system

Job description

Automatic Data Processing, Inc. is seeking a friendly Clerical teammate to support the Optical center team in River Falls, WI. You will greet patients, answer calls, book appointments and manage patient files while handling other non-clinical duties.

The role requires a high school diploma, basic computer skills and strong organizational abilities. Prior office experience is preferred and you must be able to work evenings or weekends as needed.