Optical Center Front Desk & Admin Specialist

Shopko Optical; Oshkosh (WI); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

401K with Match

Vacation Pay/Personal Day

Sick Pay for Hourly Teammates

Employee Assistance Program

On the Job Training & Certification

Competitive Wages

Job summary

Shopko Optical in Oshkosh, WI seeks a friendly front desk teammate to greet patients, answer phones, book appointments, and manage patient files. You will support the optical center team and handle routine transactions.

Requirements include a high school diploma, basic computer skills, and the ability to multitask with excellent organizational and interpersonal skills. On-the-job training and certification are provided.

Qualifications

• High School Diploma or equivalent.
• Experience in an office is preferred.
• Basic computer skills.
• Able to handle multiple customer interactions/phone calls at a time.
• Excellent organizational skills.
• Able to work cross-functionally with excellent attention to detail and follow through.
• Solid interpersonal relationship skills.

Responsibilities

• Greet patients and customers.
• Answer the telephone in a professional manner.
• Book appointments accurately.
• Other duties as assigned.
• Process transactions in the optical billing and point of sale systems.
• Process medical billing information.
• Organize and file patient and customer records.

Skills

Customer service

Phone handling

Appointment booking

Organizational skills

Interpersonal skills

Multi-tasking

Education

High School Diploma

Tools

Billing software

POS systems

Microsoft Office

Job description

Shopko Optical in Oshkosh, WI seeks a friendly front desk teammate to greet patients, answer phones, book appointments, and manage patient files. You will support the optical center team and handle routine transactions.

Requirements include a high school diploma, basic computer skills, and the ability to multitask with excellent organizational and interpersonal skills. On-the-job training and certification are provided.