Office Assistant (Optical) | Customer Service & Billing

Automatic Data Processing, Inc.; Waunakee (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Wages

401K with Match

Vacation Pay/Personal Day

Sick Pay for Hourly Teammates

Employee Assistance Program

On the Job Training & Certification

Job summary

Automatic Data Processing, Inc. in Waunakee, WI is seeking a Full Time Clerical teammate to greet patients, answer calls, book appointments, and manage patient files. You will support the optical center team and handle various clerical tasks that do not affect patient vision.

The role requires basic computer skills, strong organization, and the ability to multi-task across customer interactions, with training and certification opportunities provided.

Qualifications

• High School Diploma or equivalent required.
• Previous office experience preferred.
• Basic computer literacy and typing skills expected.
• Ability to handle multiple customer interactions/phone calls.
• Strong organizational and follow-through abilities.
• Solid interpersonal relationship skills.

Responsibilities

• Greet patients and customers.
• Answer the telephone professionally.
• Book appointments accurately.
• Process transactions in billing and POS systems.
• Organize and file patient and customer records.
• Other duties as assigned.

Skills

Basic computer skills

Excellent organizational skills

Interpersonal skills

Multi-tasking

Phone etiquette

Education

High School Diploma or equivalent

Tools

Office equipment

Job description

Automatic Data Processing, Inc. in Waunakee, WI is seeking a Full Time Clerical teammate to greet patients, answer calls, book appointments, and manage patient files. You will support the optical center team and handle various clerical tasks that do not affect patient vision.

The role requires basic computer skills, strong organization, and the ability to multi-task across customer interactions, with training and certification opportunities provided.