Optical Front Desk & Scheduling Specialist

VisionWorks; Frankfort (KY); On-site; USD 14,000 - 18,000; Full time

Job summary

VSP Vision is seeking a front desk associate in Frankfort, KY. You will greet customers, schedule appointments, verify insurance coverage, and assist with preliminary testing under the optometrist’s supervision.

The role requires strong front desk skills, basic medical billing knowledge, and the ability to maintain patient records with HIPAA compliance. A HS diploma or GED is required, with optical experience preferred.

Qualifications

• One year of experience, optical preferred.
• HS diploma, GED or 1-5 years of equivalent related job experience.

Responsibilities

• Greet and assist customers, schedule appointments, answer calls and questions, process payments, and manage front desk tasks.
• Perform preliminary testing data collection as directed under supervision.
• Maintain complete and accurate patient records.
• Call for insurance preauthorization and follow up on holds.

Skills

Customer service

Front desk

Communication

Attention to detail

Education

HS diploma or GED

Job description

VSP Vision is seeking a front desk associate in Frankfort, KY. You will greet customers, schedule appointments, verify insurance coverage, and assist with preliminary testing under the optometrist’s supervision.

The role requires strong front desk skills, basic medical billing knowledge, and the ability to maintain patient records with HIPAA compliance. A HS diploma or GED is required, with optical experience preferred.