Optometry Front Desk & Scheduling Specialist

Visionworks of America; Bowling Green (KY); On-site; USD 14,000 - 18,000; Full time

Job summary

Visionworks of America in Bowling Green, KY is seeking a front desk associate to greet and assist customers, schedule appointments, verify insurance coverage, and maintain accurate patient records under the optometrist's supervision.

This full-time position involves basic medical coding, insurance research, billing, and assisting with preliminary testing. Prior optical experience is a plus; HS diploma or GED required, with strong organization and communication skills.

Qualifications

• Experience in optical industry preferred.
• HS diploma or GED or equivalent related job experience.

Responsibilities

• Greet and assist customers; schedule appointments.
• Verify insurance coverage and maintain accurate patient records.
• Assist with preliminary testing under the optometrist's supervision.
• Handle front desk tasks: answer phones, collect payments, greet patients, and manage referrals.

Skills

Customer service

Phone etiquette

Scheduling

Medical billing

Education

High School Diploma / GED

Job description

Visionworks of America in Bowling Green, KY is seeking a front desk associate to greet and assist customers, schedule appointments, verify insurance coverage, and maintain accurate patient records under the optometrist's supervision.

This full-time position involves basic medical coding, insurance research, billing, and assisting with preliminary testing. Prior optical experience is a plus; HS diploma or GED required, with strong organization and communication skills.