Optical Department Manager - Lead Sales & Service

Eyetastic Services, LLC; Sterling (VA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health and dental insurance

Employee discount

Friends and family discount

2 weeks PTO

4 paid holidays

Bonus incentives

Job summary

Eyetastic Services is seeking an experienced Optical Manager to oversee the day-to-day operations of the optical department in our Sterling, VA location. You will lead the sales team, manage inventory, and ensure exceptional customer service while driving strong sales performance.

The ideal candidate has a proven track record in optical sales and management, strong leadership and communication skills, and a passion for helping patients find the right eyewear.

Qualifications

• Minimum 2 years of experience in leading teams, customer service, and sales.
• Proven track record of achieving sales targets.
• Desire to work in a medical environment and help patients.
• Strong leadership and team-building skills.
• Excellent communication and interpersonal skills.
• Previous experience in optical sales and management is required.
• Detail-oriented with a keen understanding of optical products and trends.
• Ability to work in a fast-paced environment and adapt to changing priorities.

Responsibilities

• Lead and motivate the optical sales team to achieve sales targets and provide exceptional service.
• Manage inventory levels and ensure the optimal selection of frames and lenses.
• Develop and implement strategies to enhance sales performance and customer satisfaction.
• Train and mentor staff on product knowledge, sales techniques, and customer service excellence.
• Maintain compliance with industry regulations and company policies.
• Address customer inquiries and resolve issues promptly and effectively.
• Collaborate with other departments to ensure seamless operations and a positive customer experience.

Skills

Leadership

Customer service

Sales

Communication

Team building

Job description

Eyetastic Services is seeking an experienced Optical Manager to oversee the day-to-day operations of the optical department in our Sterling, VA location. You will lead the sales team, manage inventory, and ensure exceptional customer service while driving strong sales performance.

The ideal candidate has a proven track record in optical sales and management, strong leadership and communication skills, and a passion for helping patients find the right eyewear.