Optical Office Leader & Team Growth Coach

Eyetastic Services, LLC; Olathe (KS); On-site; USD 55,000 - 75,000; Full time

Job summary

Eyetastic Services, LLC is seeking an Optical Office Manager to lead a dynamic team and elevate the patient experience. The role focuses on organizing daily operations, coaching staff, and driving service excellence across patient-facing services.

Ideal candidates will bring proven leadership, strong communication, and a proactive, hands-on management style to balance daily tasks with strategic growth and quality improvement within the optical practice.

Qualifications

• Proven leadership experience with the ability to drive results.
• Strong organizational skills to manage multiple priorities.
• Able to hold team accountable and have difficult conversations.
• Sales background or coaching teams to achieve goals is a plus.
• Excellent communication skills and dependability.

Responsibilities

• Oversee daily optical office operations ensuring smooth workflow and patient care.
• Lead and coach a diverse team, cultivating accountability and professional growth.
• Provide constructive feedback and handle difficult conversations as needed.
• Foster a positive, collaborative work environment and drive team development.
• Identify areas for improvement and implement effective training and workflow processes.
• Own team performance and drive continuous improvement initiatives.
• Participate in enhancing the patient experience and service excellence.
• Collaborate with leadership to set goals for patient-facing services and growth.
• Proactively address gaps with solution-oriented thinking and strong follow-through.

Skills

Leadership

Organizational skills

Communication

Accountability

Coaching

Team building

Job description

Eyetastic Services, LLC is seeking an Optical Office Manager to lead a dynamic team and elevate the patient experience. The role focuses on organizing daily operations, coaching staff, and driving service excellence across patient-facing services.

Ideal candidates will bring proven leadership, strong communication, and a proactive, hands-on management style to balance daily tasks with strategic growth and quality improvement within the optical practice.