Optical Associate: Full-Time Patient-First Eyewear

Medical Eyeglass Center, Inc.; East Amherst (NY); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Life insurance

Employee discount

Paid time off

Referral program

Job summary

Medical Eyeglass Center, Inc. is seeking a friendly Optical Associate to join our team in New York. You’ll help patients select and fit eyewear while ensuring accuracy in orders and records.

In this role, you’ll work inside medical offices, deliver outstanding service, and collaborate with providers and staff. The ideal candidate has 6 months of optical experience and strong customer service skills.

Qualifications

• High School Diploma or GED required.
• Min 6 months optical experience.
• Ability to read spectacles prescriptions and take measurements (PD, seg height, optical center).
• Familiarity with insurance eligibility checks and authorizations a plus.

Responsibilities

• Provide patients with an outstanding eyewear experience from selection to fitting.
• Process and complete orders through MEC’s point-of-sale systems.
• Maintain detailed records of prescriptions, orders, payments, and insurance claims.
• Review and track lab orders to ensure timely completion.
• Submit insurance claims and post payments; follow up on receivables.
• Dispense prescription and nonprescription eyewear and contact lenses where applicable.
• Assist patients with eyewear adjustments, repairs, and cleaning.

Skills

Prescription reading

Eyewear fitting

Customer service

Insurance portals

MS Excel

Organization

Teamwork

Communication

Attention to detail

Education

High School Diploma or GED

Tools

Optical POS systems

EHR software

Job description

Medical Eyeglass Center, Inc. is seeking a friendly Optical Associate to join our team in New York. You’ll help patients select and fit eyewear while ensuring accuracy in orders and records.

In this role, you’ll work inside medical offices, deliver outstanding service, and collaborate with providers and staff. The ideal candidate has 6 months of optical experience and strong customer service skills.