Patient-Focused Optician: Eyewear Fitting & Care

Medical Eyeglass Center Inc; Las Vegas (NV); On-site; USD 27,000 - 39,000; Full time

Job summary

Medical Eyeglass Center Inc in Las Vegas, NV, is seeking an Optical Associate to join our team inside medical offices. You’ll help patients select and fit eyewear, process orders, and maintain records with accuracy and a patient-first approach.

The role blends technical eyeglass fitting with strong customer service, requiring prescription interpretation and collaboration with providers to ensure a smooth, welcoming experience and timely completion of lab orders.

Qualifications

• Ability to read and interpret spectacle prescriptions.
• Skilled in eyewear fitting, adjustments, and repairs.
• Strong customer service and sales skills, including handling objections.

Responsibilities

• Provide patients with an outstanding eyewear experience, from selection to fitting and adjustments.
• Accurately process and complete orders through MEC’s point-of-sale systems.
• Maintain detailed records of prescriptions, orders, payments, and insurance claims.
• Review and track lab orders to ensure timely and accurate completion.
• Submit insurance claims, post payments, and follow up on outstanding receivables.
• Dispense prescription and non-prescription eyewear and contact lenses where applicable.
• Assist patients with eyewear adjustments, repairs, and cleaning.
• Maintain frame inventory and keep displays organized and stocked.
• Review daily patient schedules to anticipate volume and sales opportunities.
• Support in-office promotions and marketing materials.
• Build positive relationships with providers, technicians, and staff.

Skills

Prescription reading

Eyewear fitting

Customer service

Sales skills

Attention to detail

Teamwork

Time management

Communication

MS Excel

Tools

MS Excel

Job description

Medical Eyeglass Center Inc in Las Vegas, NV, is seeking an Optical Associate to join our team inside medical offices. You’ll help patients select and fit eyewear, process orders, and maintain records with accuracy and a patient-first approach.

The role blends technical eyeglass fitting with strong customer service, requiring prescription interpretation and collaboration with providers to ensure a smooth, welcoming experience and timely completion of lab orders.