Patient-Focused Optician

Medical Eyeglass Center, Inc.; Clifton (NJ); On-site; USD 42,000 - 62,000; Full time

Job summary

Medical Eyeglass Center, Inc. is seeking a skilled optician to join our team inside medical offices, delivering accurate eyewear fitting and exceptional patient service.

You will process orders, manage prescriptions, and coordinate with clinics, labs, and insurance to ensure timely completion while maintaining a welcoming environment.

This full-time role offers a stable schedule, opportunities to learn eyewear technology, and teamwork with providers and staff.

Qualifications

• Ability to read and interpret spectacle prescriptions (and contact lenses when applicable).
• Experience with eyewear fitting, adjustments, and repairs or willingness to learn.
• Strong customer service and sales skills, including handling objections.
• Clear and professional verbal and written communication.
• Proficiency with MS Excel, email, and insurance portals.

Responsibilities

• Provide patients with an outstanding eyewear experience, from selection to fitting and adjustments.
• Accurately process and complete orders through MEC’s point-of-sale systems.
• Maintain detailed records of prescriptions, orders, payments, and insurance claims.
• Review and track lab orders to ensure timely and accurate completion.
• Submit insurance claims, post payments, and follow up on outstanding receivables.
• Dispense prescription and non-prescription eyewear (and contact lenses where applicable).
• Assist patients with eyewear adjustments, repairs, and cleaning.
• Maintain frame inventory, keeping displays organized, clean, and fully stocked.
• Review daily patient schedules to anticipate volume, insurance eligibility, and sales opportunities.
• Support in-office promotions and marketing materials.
• Build positive working relationships with providers, technicians, and administrative staff.
• Maintain a professional and welcoming environment for patients and staff.

Skills

Customer service

Sales skills

Communication

Organization

Teamwork

Attention to detail

Patient-focused

Prescription reading

Education

RDO/LDO license desirable

Tools

Point-of-Sale systems

MS Excel

Insurance portals

Job description

Medical Eyeglass Center, Inc. is seeking a skilled optician to join our team inside medical offices, delivering accurate eyewear fitting and exceptional patient service.

You will process orders, manage prescriptions, and coordinate with clinics, labs, and insurance to ensure timely completion while maintaining a welcoming environment.

This full-time role offers a stable schedule, opportunities to learn eyewear technology, and teamwork with providers and staff.