Ops Manager: Lead Data-Driven Fulfillment Team

Amazon; Miami (FL); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon in the United States is seeking an Operations Manager to lead a team of salaried and hourly staff, guiding safety, quality and productivity to meet customer delivery promises. The role emphasizes data-driven improvements and cross-functional collaboration across Safety, Engineering, and HR.

The ideal candidate will have a track record in people management, flexibility in scheduling, and the ability to oversee large-scale projects with site and regional impact.

Qualifications

• 3 years of employee and performance management experience.
• Bachelor’s degree or equivalent, or 2 years of Amazon (blue badge/FTE) experience.
• Flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet objectives.

Skills

Employee & performance management

Leadership

Education

Bachelor’s degree or equivalent / 2 years Amazon experience

Job description

Amazon in the United States is seeking an Operations Manager to lead a team of salaried and hourly staff, guiding safety, quality and productivity to meet customer delivery promises. The role emphasizes data-driven improvements and cross-functional collaboration across Safety, Engineering, and HR.

The ideal candidate will have a track record in people management, flexibility in scheduling, and the ability to oversee large-scale projects with site and regional impact.