Data-Driven Operations Lead: Team, Safety & Productivity

Amazon; Louisiana (MO); On-site; USD 91,000 - 137,000; Full time

Job summary

Amazon is seeking an Operations Manager to lead and develop a diverse team of salaried and hourly staff across fulfillment operations. You will drive safety, quality, and productivity while delivering customer orders on time and in the right place.

You will mentor teams, manage performance, and lead cross-functional initiatives to improve efficiency using data-driven decisions. The role requires flexibility for shift work and weekends.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Flexibility to work weekends, nights, and holidays.

Responsibilities

• Support, mentor, and motivate salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, and HR to meet business objectives.

Skills

People management

Performance metrics

Lean principles

Data analysis

Customer service

Education

Bachelor's degree or equivalent

Job description

Amazon is seeking an Operations Manager to lead and develop a diverse team of salaried and hourly staff across fulfillment operations. You will drive safety, quality, and productivity while delivering customer orders on time and in the right place.

You will mentor teams, manage performance, and lead cross-functional initiatives to improve efficiency using data-driven decisions. The role requires flexibility for shift work and weekends.